Refund policy

Your first delivery is risk-free. We accept returns within 30 days of delivery.

  • First subscription delivery: Not for you? Email us within 30 days of delivery and we'll refund it – money back, not store credit.
  • First one-time purchase: Even if opened, we offer a one-time taste-guarantee refund.
  • Unopened products: Eligible for a refund once the return is received. We'll send you simple return instructions.

Original shipping, handling and package insurance costs are not refundable. To request a refund, just email support@nurprotein.com.