Refund policy

If something isn’t quite right, we’re here to help.
We accept returns within 30 days of delivery.

• Unopened products: Eligible for a refund once the return is received. We’ll send you simple return instructions.
• Opened products: For your first-ever purchase of a non-subscription product, we offer a one-time taste-guarantee refund. We’ll provide return instructions as needed.
• Subscriptions: For first-time subscription purchases, we’re happy to offer store credit.

Please note that original shipping, handling, and package insurance costs are not refundable.

Please note: Original shipping, handling, and package insurance costs are not refundable.

Just email us at support@nurprotein.com to request a refund.