Terms of service

OVERVIEW

Welcome to NUR. The terms “we,” “us,” and “our” refer to NUR. NUR operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). NUR is powered by Shopify, which enables us to provide the Services. These Terms of Service (“Terms”), together with referenced policies, describe your rights and responsibilities when using the Services. By using the Services, you agree to be bound by these Terms and our Privacy Policy (https://www.nurprotein.com/policies/privacy-policy). If you do not agree, do not use the Services.

SECTION 1 - ACCESS AND ACCOUNT

You represent that you are at least the age of majority in your state or province. To use the Services, you may need to provide accurate and current information, including email, billing, payment, and shipping details. You are responsible for maintaining account security and all activity under your account.

SECTION 2 - OUR PRODUCTS

We aim to accurately present our products, but colors and appearance may vary by device. We do not guarantee product appearance or quality will meet expectations. Product descriptions may change without notice, and we may limit quantities or discontinue items at our discretion.

SECTION 3 - ORDERS

By placing an order, you make an offer to purchase. NUR may accept or decline orders at its discretion. Orders are accepted only after payment is processed. We may be unable to cancel orders once accepted. If we decline or modify an order, we will attempt to notify you. Purchases follow our Refund Policy (https://www.nurprotein.com/policies/refund-policy). You confirm purchases are for personal use, not resale.

SECTION 4 - PRICES AND BILLING

Prices may change without notice. The price at checkout is the price charged. Prices exclude taxes, shipping, and import fees unless stated. Prices may differ from other retailers. You agree to provide accurate payment information and update it as needed. You warrant that your payment method is valid and that all charges will be honored.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Risk of loss transfers to you once products are handed to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content and materials on the Services are owned by NUR or its licensors and protected by law. You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works without written permission. NUR names, logos, and designs are trademarks of NUR.

SECTION 7 - OPTIONAL TOOLS

We may offer access to third party tools provided “as is” and “as available.” We do not monitor or control these tools and are not liable for your use. Use them at your own risk and review the providers’ terms.

SECTION 8 - THIRD PARTY LINKS

The Services may include links or embedded content from third parties. We do not endorse or assume responsibility for third party materials or websites. Accessing them is at your own risk. Review their policies before interacting or making purchases.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

NUR is powered by Shopify. Purchases are made directly between you and NUR. Shopify is not responsible for any aspect of sales or resulting damages. You release Shopify from claims related to your transactions with NUR.

SECTION 10 - PRIVACY POLICY

Personal information is governed by our Privacy Policy and Shopify’s Privacy Policy (https://www.shopify.com/legal/privacy). Shopify collects and processes data to operate and improve the platform. Information may be shared with Shopify and third parties, including those outside your country.

SECTION 11 - FEEDBACK

By submitting Feedback, you grant NUR a perpetual, worldwide, royalty-free license to use, reproduce, and publish it. You represent that you have rights to the Feedback and that it complies with these Terms. We may remove content we find unlawful, offensive, or in violation of rights. You may not submit harmful, false, or infringing content.

SECTION 12 - ERRORS AND OMISSIONS

We may correct errors, inaccuracies, or omissions relating to product information, pricing, promotions, or availability at any time, including after an order is placed.

SECTION 13 - PROHIBITED USES

You may not use the Services for unlawful purposes, to violate regulations, infringe intellectual property, harass others, transmit misleading information, upload harmful code, send spam, collect personal data improperly, or interfere with security features. We may suspend or terminate accounts for violations.

SECTION 14 - TERMINATION

We may terminate access to the Services at any time without notice. You remain liable for amounts owed up to the termination date. Provisions that logically survive termination will continue to apply.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted or error-free operation. Your use of the Services is at your own risk.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, NUR and its affiliates, employees, and partners are not liable for indirect, incidental, special, punitive, or consequential damages, including lost profits or data, arising from use of the Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless NUR, Shopify, and their affiliates, officers, employees, and service providers from claims arising from your breach of these Terms or violation of law or third party rights.

SECTION 18 - SEVERABILITY

If any provision of these Terms is held unlawful or unenforceable, that portion will be removed and the remaining Terms will continue in effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any right is not a waiver. These Terms and referenced policies constitute the entire agreement between you and NUR.

SECTION 20 - ASSIGNMENT

You may not assign your rights under these Terms without our written consent. We may assign our rights without notice.

SECTION 21 - GOVERNING LAW

These Terms are governed by the laws of the State of California, United States. You consent to jurisdiction and venue in California courts.

SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS

We may update these Terms at any time. Material changes will be communicated as required by law. Continued use of the Services constitutes acceptance of updated Terms.

SECTION 24 - CONTACT INFORMATION

Questions may be sent to support@nurprotein.com.

NUR

Business Address:
1976 S La Cienega Blvd, Unit C PMB 1023
Los Angeles, 90034 CA